Returns & Exchanges
At Millé Supergrain, we take pride in the quality of our nutrient-dense products; however, due to the perishable nature of our food items, we only accept returns for damaged or incorrect shipments within 7 days of delivery.
Return Process
- 1.Inspect Your Package
Upon receiving your order, please examine the supergrain packaging for any signs of damage, leaks, or incorrect items before opening the safety seals.
- 2.Contact Support
If you find an issue, email our support team at [email protected] with your order number and clear photographs of the damaged product or shipping label.
- 3.Verification Process
Our quality assurance team will review your claim within 48 hours to verify the defect and approve a replacement or store credit.
- 4.Resolution
Once approved, we will ship a fresh replacement at no additional cost to you or issue a full refund to your original payment method.